Privacy policy

Terms of Service

Kanha Art Jewellery is committed to safeguarding your privacy. They collect personal information such as names, contact details, and payment information to process orders and provide customer support. This information is stored securely and is not shared with third parties without explicit consent. The website utilizes cookies to enhance user experience and may collect browsing data to improve services.

            Please note that this Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to processing of personal data or changes in applicable law. We encourage you to read this Privacy Policy carefully, and to regularly check it to review any changes that we might make to it.

What we collect

When you interact with our platform, we may collect the following information:

• First and last name

• Email address

• Contact details, including mobile number

• PIN/ZIP code and address

• Demographic information such as age, gender, date of birth, anniversary, or spouse’s birthday

• Your opinions and feedback on our products, services, or features

We also collect certain data as you access and use our services on the Platform which include the following:

• Device information

• Domain server

• Location information

• IP address

• Type of web browser you are using

• Network carrier

 The pages you visit/access;

• The number of times you access the page; and

• The links you click on our Platform;

• Things you view, add to bag, add to wish list.

If you make a purchase, we collect sensitive personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information or bank/ account details, and other account and authentication information, as well as billing, shipping, and contact details.

We may collect additional information in connection with your participation in any schemes, promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We may also monitor customer traffic patterns and Platform use, which enable us to improve the service we provide to customers.

Online Store Terms 

By using our website and services, you confirm that you are at least the legal age of majority in your state or province of residence, or that you have obtained consent from a parent or guardian for any minor dependents using this site.

When using our products and services, you agree to the following:

• You will not use our products for any illegal or unauthorized purpose and will comply with all applicable laws, including copyright and intellectual property laws.
  

• You will not transmit any harmful code, including viruses, malware, or destructive scripts.
  

• Any breach of these Terms may result in immediate suspension or termination of your access to our services.

 

General Conditions

• We reserve the right to refuse service to anyone at any time.

• You acknowledge that any content you provide (except credit card information) may be transmitted unencrypted across various networks. Credit card and payment information is always securely encrypted.

• You agree not to reproduce, duplicate, copy, sell, or exploit any part of our services without our prior written permission.

• Section headings are provided for convenience only and do not affect the interpretation of this agreement.

Cookies and similar technologies

We may use cookies and other technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behaviour, and providing a safer experience.

You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use the Platform/ our services.

Disclosure of Personal Information

 We may share your personal information (on a need-to-know basis) with third parties that provide services on our behalf and/or generally in connection with our Platform offerings, such as website hosting, email services, marketing, fulfilling customer orders, transaction processing, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These service providers are obligated to protect your data under law.

We may also disclose personal information such as name, email, mobile phone number, device information, location, network carrier, etc. available to certain third-party service providers, on a need-to-know basis. This information is shared with the third-party service providers so that we can (a) personalize the Platform for you and (b) perform behavioural analytics.

We reserve the right to disclose your personal identifiable information as required by law and/or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process or a court order served on us.

We do not sell, share or distribute any personal information with third parties for their own marketing or advertising purposes without your prior express consent.

Accuracy, Completeness, and Timeliness of Information

• We make every effort to provide accurate and up-to-date information, but we are not responsible for any inaccuracies or outdated content on this site.
  

• The materials on our website are intended for general informational purposes only.
  

• Any historical information provided is for reference only and may not reflect the most current data.
  

• It is your responsibility to monitor changes and updates to our site, as we cannot guarantee that all information will always be current.

 Product Availability and Accuracy

• Some products are only sold online and follow our Return and Exchange guidelines.
  

• Product images and colors are provided for reference; we cannot guarantee complete accuracy.
  

• We may restrict sales based on region, jurisdiction, or customer eligibility.
  

• All product details, including descriptions, prices, and availability, can be updated without notice.

Data Retention

We store and retain the personal data provided by the users for such period of time as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer periods of retention as may be required under applicable laws.

Security Precautions

Our Platform has in place security measures and standards (as required under applicable law) to protect the loss, misuse, and alteration of the information under our control. Whenever you access your registered account on the Platform or process a transaction on our Platform, we offer the use of a secure server. Please beware that, despite our best efforts, no security system is impenetrable.