Frequently Asked Questions
1. What types of jewellery do you offer?
We offer a wide range of fashionable jewellery, including necklaces, earrings, bangles, rings, nose pins, toe rings. Our collection is suitable for daily wear, weddings, kitty parties, anniversaries, and festive gifting.
2. How can I place an order?
You can place orders online through our website or visit our retail store. Select your products, add them to the cart, and complete the checkout process using your preferred payment method.
3. What payment methods do you accept?
We accept Credit/Debit cards, UPI, Net Banking, Paytm, and Cash on Delivery (COD). For COD orders, ensure your billing and delivery details are accurate.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier’s website.
5. What is your return/exchange policy?
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Returns can be initiated within 15 days of delivery for eligible products.
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Certain items, like Nose Pins (Naths) and Toe Rings, are non-returnable due to hygiene reasons.
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exchanges can be done by returning the product and placing a new order, or at our retail store within 15 days.
6. Can I cancel my or
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Email hello@kanhaartjewellery.com with your order details to cancel.
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If the order is already shipped, you can reject the delivery.
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Cancellations are subject confirmation, and refunds are processed as per our Refund Policy.
7. Do you ship internationally?
Yes, we ship internationally. For international returns or exchanges, contact us at hello@kanhaartjewellery.com or call 9591321696.
Returned products must be unused, in original condition, with packaging, tags, and invoice.
8. Is shopping on your website secure?
Yes, our website uses secure payment gateways and SSL encryption to protect your data. Credit card and payment information is always securely encrypted.
9. How can I contact you for support?
For any questions or assistance, email us at info@kanhaartjewellery.com or call 9591321696. Our support team will be happy to help.